“We have collaborated with Aware for implementing 3 CRMs and our experience has been fantastic. They were able to support us post implementation to ensure the users feel comfortable using a new system. The communication from the consultants was excellent and they were super responsive when we needed them.”

“We engaged  Aware Services to deliver a Customer Hub solution using Salesforce Communities and Service Cloud and I can honestly say they were a pleasure to work with. The team actively went out of their way, above and beyond to help deliver the customer hub in just 3 months using the agile methodology and even worked to deliver items that were not originally included in the scope. There were a variety of challenges, some big, some small but all managed with utmost professionalism and efficiency.”

“We could not be happier with the end product. It is the most robust platform and our customers absolutely love it. They’re seeing increased returns and the ROI for CCEP has been fantastic. So overall, the replatforming project has been incredibly successful.”

“The team at Aware have been brilliant to deal with since the earliest stages of our service cloud implementation. Throughout the journey they made every effort to understand our business needs, operational requirements and training needs. Aware conducted a comprehensive scoping phase which led to a seamless implementation of the solution. My Customer Service team are very happy with the solution and are engaged with the new tools.

I highly recommend contacting Aware to discuss and design a Salesforce solution for your business.”

“The solution implemented by Aware Services enabled LCA to run reports in a timeframe that was not possible previously. With the applied solution that leveraged Snowflake, Alteryx and Tableau, we can now refresh the data in our reports daily and the data processing time has reduced from around twelve hours to less than one.”